ADHD Services

Children

https://www.warwickshire.gov.uk/health-wellbeing-send/neurodevelopmental-conditions/2

Adult Neurodevelopmental Service

https://www.covwarkpt.nhs.uk/service-detail/health-service/neurodevelopmental-service-adult-760/

Adult & Children Safeguarding

Safeguarding is about the safety and wellbeing of all patients but providing additional measures for those least able to protect themselves from harm or abuse

Concerns

Urgent concerns – If you have an urgent child safeguarding concern call 01926 414144 (option 3). Lines are open from Monday to Thursday: 9:00am – 5:30pm, Friday: 9am – 5:00pm
You will then need to complete and return a Multi-Agency Contact form (MAC) (DOCX, 93.1 KB) and send it to triagehub@warwickshire.gov.uk.

Emergency contact – If you think that a child is at immediate risk, contact the police immediately on 999

Out of hours – please contact the Emergency Duty Team if you have an emergency outside of usual office hours on 01926 886 922

Non urgent concerns – if you have a non urgent child protection concern you will need to complete the  Multi-Agency Contact form (MAC) (DOCX, 93.1 KB) and send it to triagehub@warwickshire.gov.uk.

Adult Social Care

This website has information on:

• Adult abuse concerns
• Finding the best way for us to support you
• Support for Carers
• Eligibility for adult social care support
• Assessing your needs
• Paying for social care
• Direct payments for social care support
• Being admitted and leaving hospital
• Help with your recovery
• Working together to improve adult social care

Reporting an adult abuse concern:

• Normal Working Hours – If you think that an adult with care and support needs is experiencing, or at risk of, abuse or neglect, contact us on 01926 412080. This line is open Monday to Thursday from 9am to 5pm and Friday from 9am to 4.30pm.
• Out-of-office hours – an emergency duty social worker is available from 5.30pm Monday to Thursday, and from 5pm on Friday until 8.30am on the next normal working day. Call us on 01926 886922.

Bereavement Support

Bereavement Point offers hospitality and a listening ear to anyone who is affected by the death of a loved one and is coping with bereavement.

Breast Screening (Mammography)

Breast screening aims to find breast cancer at an early stage, often before there are any symptoms. To do this, an x-ray is taken of each breast (mammogram). Early detection may often mean simpler and more successful treatment

Cancer – Patient Information & Resources

A centralised index page for early diagnosis resources and education on GP Gateway

Care Companion

Support, resources and wellbeing help for carers developed in collaboration between Carers, NHS healthcare teams, CCGs, Local Authorities and the University of Warwick

Carers Trust Heart of England

Information for Carers in Coventry and Rugby

Integrated Disability Service (Warwickshire)

Formerly Child Development Service (CDS)

Children & Young Person Mental Health

Children’s mental health and wellbeing: resources for children and young people in Coventry and Warwickshire

Chronic Pain Opioid Management

Chronic or persistent pain can be very difficult to live with and can affect many parts of your daily life. For many years, doctors have prescribed opioid medicines (originally used for cancer pain) for chronic pain. However, research now shows that these medicines are far less effective than was initially thought (because chronic pain is different from cancer pain) and they have many negative long-term side effects. For this reason we will regularly review all patients prescribed these medicines, and explore other ways in which we can help you to manage your pain.

Community Autism Support Service CASS

The new Community Autism Support Service has launched to provide more choice in the emotional and practical support for Coventry and Warwickshire residents who:

• May self-identify as autistic
• Await an autism assessment
• Already have an autism diagnosis

Community Mental Health Team

People of all ages (children and adults) living in Coventry and Warwickshire are now be able to access urgent mental health support directly via NHS 111, 24/7, 365 days/year. Note: CWPT no longer accept postal referrals into adult mental health services

Coventry & Warwickshire Sexual Health Hub

There are hubs in Coventry, Nuneaton, Rugby, Stratford and Leamington Spa. The GP or pharmacy can help with some sexual health services. GP practices can prescribe ongoing and long-acting contraception. Pharmacies can provide free emergency contraception and chlamydia test kits.

Coventry and Warwickshire Mental Wellbeing Line & Safe Havens

Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed?

CW RISE (Child & Adolescent Mental Health Services CAMHS)

The integrated specialist child and adolescent mental health service supports children & young people with mental health difficulties (including mental illness) and eating disorders.

Dementia

Guidance and information regarding referral and carer support

Dementia – Admiral Nurse Service

Coventry and Rugby have an Admiral nurse service in conjunction with the NHS Coventry and Rugby CCG, Dementia UK and Coventry University.

Dementia Active

These are gentle sports and physical activities combined with social opportunities delivered in local sports halls. The idea is to give men the opportunity to practice their hobbies or learn skills in a safe, friendly environment with plenty of professional support, while giving their carers the opportunity for some respite. DEMENTIA Active is now delivered in Coventry, Warwick and Nuneaton.

Dementia POP Up Clinics (Dementia Navigators) & Dementia Connect Service

The Dementia Pop Up Clinics run by the Alzheimer’s Society offer appointments at practices across Coventry and Rugby.

Domestic Violence and Abuse

Domestic violence includes physical, emotional and sexual abuse in couple relationships or between family members.

Drugs, Alcohol & Substance Misuse (Adult) CGL

Support services for adults and families who are impacted by drugs or alcohol.

Drugs, Alcohol & Substance Misuse (Young People)

Early Intervention services for young people displaying risky behaviours around relationships and sexual health.

Early Intervention in Psychosis (age 14-65 years)

Early Intervention in Psychosis (age 14-65 years) and Psychosis Management

Exercise & Healthy Lifestyle for Families

Whatever your age, there’s strong scientific evidence that being physically active can help you lead a healthier and even happier life.

Children & Family Centres (Warwickshire)

Family Hubs centres something for everyone of all ages:

• Family Support: For example, baby health clinics, local midwifery services or other health-related sessions
• Personalised help: Receive advice and support tailored to meet your family’s individual needs including housing advice, debt and benefits guidance and access to wellbeing services
• Fun events: Join in with activities designed for children and families to play, learn, and grow together
• Parent Voice: Give your feedback to help to collectively co-design and improve family services

Family Hubs and Children & Family Centres

Where children, young people and their families can go when in need of help and support.

Family Nurse Partnership

Family Nurse Partnership – a support programme for young first time parents

Female Genital Mutilation (FGM)

Female Genital Mutilation (FGM) is the partial or total removal of external female genitalia for nonmedical reasons. It is also known as female circumcision, cutting or sunna.

Fire Service Safety Checks

If you have any concerns that a patient may be at high risk of having a fire in their home your local Fire & Rescue Service offer free Home Safety Checks. In the West Midlands Fire Service (WMFS) area, these are called Safe & Well Visits.  These visits involve Officers visiting the most vulnerable people in their homes, offering advice and fitting essential equipment when needed that can reduce the risk of injury and death from fire.

Whilst carrying out a Safe & Well visit, WMFS staff will also ask a range of health related questions and seek to make referrals to key providers. The aim of these visits is to not only reduce fire risk but also reduce and delay the need for acute Health and Social Care services.

First Contact Practitioners (FCP) – MSK Hub

An FCP is a Physiotherapist professionally qualified to assess, diagnose and manage patients presenting as a first point of contact in Primary Care with undifferentiated and undiagnosed musculoskeletal complaints.

FIT FANS (Sky Blues in the Community)

FIT FANS is a free 12-week health programme for men aged 25 – 65 who have a BMI above 28 provided in association with Sky Blues in the Community

Fitter Futures – Strength and Balance (Warwickshire)

The service will support individuals who lack the confidence with their mobility, feel unsteady on their feet and maybe at risk of falling but have not fallen within the last 12 months.

The programme provides dedicated, trained professionals who will deliver support to those eligible and ultimately, help improve their strength and balance and reduce their risk of a fall.

Flu Vaccination

Flu is a common infectious viral illness spread by coughs and sneezes.

Gambling Harms and Addiction (West Midlands)

Support for all those affected by the impact of gambling harms and addiction

Grapevine – Supporting Communities

Unlocking the abundant pre-existing resources in communities and helping them build resilience and grow protective networks for their members

Health Visitor Service

About Health Visitors and the Health Visiting Service

Hearing Loss (Deafness) Coventry & Warwickshire

Hearing Loss (Deafness) and Audiology

Hepatitis B / C Screening. Hep C U Later programme

Which asymptomatic patients need screening for HBV and HCV? Details of the NHSE Hep C U Later programme

HURDLE charitable support service

HURDLE is a charitable support service dedicated to reducing the number of children being taken into care each year

Mental Health Crisis Management

Guide for crisis management in adults and young people

Mental Health Self Help Resources

A list of useful self help resources

MENtalk (Sky Blues in the Community)

Sky Blues in the Community have launched their new mental health programme, ‘MENtalk’

Migrant Health and Refugee Wellbeing Service (Coventry & Warwickshire)

Resources to support primary healthcare provision for migrant populations from Public Health England

Neurodiversity & Autism Dynamic Support Register – Information & Advice for Patients and Families

A comprehensive support resource for neurodivergent individuals and families. Autism, ADHD, Developmental Coordination Disorder (Dyspraxia). New route to referring to the Dynamic Support Register

NHS Diabetes Prevention Programme (NDPP) and Diabetes Care

Personalised support to reduce their risk of Type 2 diabetes including education on healthy eating and lifestyle, help to lose weight and physical exercise programmes

NHS Eye Care Services

The service has been developed to divert patients away from GP practices to an eye care professional able to see and treat many common eye conditions, helping to release GP capacity.

NHS GP Health Service

An update on the following commitments set out in the General Practice Forward View

NHS Talking Therapies Service (Improving Access to PsychologicaI Therapies IAPT, Healthy Minds)

This is for people with mild, moderate and moderate to severe, symptoms of anxiety or depression

Nutrition

Good nutrition is vital for good health and wellbeing.

Occupational Therapy (Adults)

Occupational Therapists work with the person to enable them to overcome problems with essential routines and tasks by means of; introduction of a new way of completing task, practice of the task, provision of equipment and adaptations to a persons home.

Ophthalmology & Eye Casualty

New referral pathway for eye casualty referral

Patient Advice and Liaison Service (PALs)

The Independent Health Complaints Advocacy provides free, independent advice that helps with making an NHS complaint.

For people who live in Warwickshire this is provided by VoiceAbility, contact:

• Phone: 0300 303 1660
• Text: 0796 002 2939
• Email: nhscomplaints@voiceability.org

Pharmacy First

NHSE and DHSC published the Delivery Plan for recovering access to Primary Care. Community Pharmacies to supply NHS medicine for:

• Seven conditions: UTI Shingles Impetigo Infected insect bites Sinusitis Sore throat Otitis media
• Provision of contraception service
• BP check service

They also providing improved digital infrastructure between General Practice and Community Pharmacy

Psychosis Teams

Psychosis is a mental health problem that causes people to perceive or interpret things differently from those around them.

Respiratory@home Covid Medicine Delivery Unit

High risk patients can now self refer

Respiratory@home Virtual Ward

Referral for virtual monitoring of at risk suspected COVID-19 cases and those with long term respiratory conditions with pulse oximetry [formerly known as COVID Oximetry@home (virtual Ward)]

Rethink Mental Illness – Employment Support for those with Mental Illness

Rethink Mental Illness provides a wide range of employment services to people with mental illness to help individuals access employment, retain their jobs and regain their self-confidence and independence.

SafeCall for Young Victims of County Lines, their Families and Professionals

The national helpline and support service for young victims of County Lines, families and professionals. SafeCall supports children and young people affected by exploitation and County Lines aged up to and including 24 years old, including children and young people who live at home, those who live in residential care, or supported living accommodation.

Samaritans

Samaritans provide a 24 hour 7 day a week service for anyone who is finding it hard to cope in Coventry & Rugby

School Health & Wellbeing Service

About School Nursing. School nurses work across education and health, providing a link between school, home and the community.

Self-referral for Maternity Care at UHCW

It’s quick and easy to self-refer for maternity care here at UHCW, fill in the form linked here and a maternity appointment will be arranged for you.

Self-referral is only for women who want to book their first pregnancy appointment

Self-referral forms are not shared with doctors or nurses, so if you have a health concern or feel worried about your pregnancy for any reason, you should contact the community midwifery team directly

 You can reach Coventry Community Midwives on 024 7696 7424, and Rugby Community Midwives on 01788 663184

Once your appointment is made, you’ll receive an SMS (text message) inviting you to register to use UHCW’s patient portal, myhealth Coventry and Warwickshire

You’ll be able to use myhealth Coventry and Warwickshire throughout your pregnancy to:

• Access information about your upcoming appointments
• View test results and other clinical documents
• Communicate with your care team
• Access useful learning materials

SEND Information, Advice and Support Service SENDIASS

They provide impartial and accurate Special Educational Needs and Disability information, advice and support for:

• Parents/carers
• Children (0-15yrs)
• Young people (16-25yrs)

They do not take sides, they aim to offer a wide range of services to help families make informed decisions and enable them to take an active role in the education of their child/young person.

Sharps / Needlestick Injury

Injury from used needles and syringes found in community settings arouses much concern.

Smoking and Mental Health

People with severe and enduring mental health conditions are much more likely to smoke and inhale more aggressively.

Speech and Language Therapy (SALT)

Speech and Language Therapists support children’s speech, language and communication.

Stoma Care

Support for stoma issues in Coventry & Rugby

Stop Smoking in Pregnancy Support

The Stop Smoking in Pregnancy Team provide a friendly and confidential service, offering advice and support to help you give up smoking and maintain a smoke free home.

The team offer virtual consultations, home visits or will see you at a venue to suit your needs.

Termination of Pregnancy

Unplanned pregnancy / Termination of pregnancy (TOP)

The Myton Hospices

About local hospice services for enhancing quality of life when cure is no longer an option

Tissue Viability Team

The Tissue Viability Nurse Team can help with ulcers and difficult wounds.

Urgent Treatment Centres UTCs in Coventry & Warwickshire

A summary of UTCs in Coventry & Warwickshire

Vasectomy

Vasectomy is a surgical procedure for male sterilisation or permanent contraception.

Veterans

All veterans are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated with their time within the armed forces (service-related)

Warm and Well

Cold homes have a significant impact on people’s health. One of the best ways of keeping yourself well during winter is to stay warm.

Weight Management (families)

Weight management is a long-term approach to a healthy lifestyle.

Weight Management Services and Pathways

Signposting referral options for management of obesity

Welfare Debt Hardship Support

Act on Energy provides FREE support to any resident living in Warwickshire, Worcestershire, Coventry, Solihull, Birmingham & the wider West Midlands. They offer:

• A specialist helpline for residents or professionals, offering support and advice on keeping warm and ways to help reduce your energy bills: 0800 988 2881
• Support with reading and understanding fuel bills and switching energy supplier
• Support for accessing funding for emergency heating replacements (subject to eligibility)
• Home visits to support the most vulnerable households – these may be booked in for the future or carried out remotely
• Heat4Health project to strengthen the pathway between Health services and Act on Energy and to raise awareness with professionals and residents of the health implications of living in a cold and damp home.

They also offer free awareness training for professionals and community groups.

West Midlands Child and Young Person Sexual Assault Service and Blue Sky Centre (SARC)

SARCs offer free and confidential support and information to anyone from the age of 5 who has been affected by sexual violence.

WOMENtalk

WOMENtalk is the sister project of MENtalk, the charity’s successful men’s mental health project, is for women suffering with mental health problems, especially following the challenges over the past few years.