PCN Leadership Team
The PCN leadership and management team is primarily responsible for the safe and effective delivery of core network activities, including strategic planning, operations, finance, digital infrastructure, relationship management, HR, and contractual obligations like the DES and is led by a Clinical Director, who in our case is a GP. The team works across multiple practices, navigating varying cultures, patient needs, and structures. Our team is made up of the following:
- Dr Nick Yeats – Clinical Director
Dr Yeats oversees the strategic and operational delivery of the PCN’s core activities. He provides clinical leadership for strategic planning, collaborates with member practices to enhance patient care and service quality, serving as the network’s lead representative and providing clinical oversight.
- Ryan Smith – Strategic Manager
Ryan oversees key operational, financial, and leadership functions within the network and is responsible for delivering and monitoring commissioned projects and services, ensuring strong financial management, regulatory compliance, and effective resourcing. He also supports strategic transformation and change management across member practices.
- Emily Marshall – PCN Operations Manager & Digital Transformation Lead
Emily leads the operational delivery of key services across the Kenilworth and Warwick PCN, including Enhanced Access, ARRS workforce development, and digital transformation programmes. Emily works closely with clinician leads and practices to improve patient outcomes, reduce inequalities, and drive service transformation, focusing on workforce planning, regulatory compliance, and leveraging digital solutions to enhance patient care.
Care Coordinators working in practice reception teams are specially trained to know about the care and services available to you at your surgery and in your area. While the name of this role may differ in your practice, they’ll listen and talk to you in confidence about your health problem, to understand your needs so they can book you an appointment with the right healthcare professional or service.
They can help you:
- Get seen as soon as possible
- Know whether self-referral is available for certain services at your practice or in your area
- Make appointments for new kinds of care or new services you may not be aware of
- Access the appropriate healthcare professional